About Us
Bringing Two Worlds Closer Together: Connecting Oceania with the World
Tailored Logistics for a Unique Region
Island Cargo Support (ICS) is not your typical logistics company. We specialize in bridging the gap between the remote, ethnologically diverse regions of Oceania—Polynesia, Melanesia, and Micronesia—and the rest of the world. Our logistics network connects coral atolls and volcanic islands, ensuring that even the most isolated communities receive the supplies they need.
At Island Cargo Support, we understand that shipping to the islands of Oceania and supporting critical marine spares worldwide is not a one-size-fits-all endeavor. Unlike many logistics companies that rely on predetermined solutions, we tailor our services to meet the unique challenges of each shipment. We believe that traditional measures of customer satisfaction are not enough; simply meeting expectations is considered average. Instead, we strive to consistently exceed our customers’ expectations, knowing that our work directly impacts lives. For us, logistics is not just about moving goods from point A to point B—it’s about making a meaningful difference. Whether it’s delivering life-saving medicines to a hospital in a remote island village or ensuring critical marine spares reach their destination on time, our commitment goes beyond standard service levels.
Empowering Growth and Development in the South Pacific
Our philosophy extends beyond logistics. Island Cargo Support is a catalyst for investment, development, and trade among the island nations of the South Pacific. By providing reliable, uninterrupted supply chains, we empower individuals, businesses, and governments to focus on economic development and improving the quality of life in one of the most geographically isolated regions in the world.
We embrace high standards of ethics, management, and accountability in everything we do. Through partnerships with regional and international carriers, as well as port and government authorities, we ensure that our customers’ logistics needs are met with precision and care.
Committed to the People of Oceania
Island Cargo Support is dedicated to the people of the South Pacific. We are a high-performing, well-respected partner to individuals, businesses, and governments alike. Our commitment to the region is unwavering, and we take pride in providing shipping services that are often taken for granted in other parts of the world but are vital in Oceania’s challenging environment.
Extreme Logistics. Real Impact. Bringing Two Worlds Closer Together.
For more information on how Island Cargo Support can meet your logistics needs, contact us today. We are here to make a difference, one shipment at a time.
Our Leadership Team
Tony Feist
President
At just 18 years old, Tony Feist embarked on his journey into the freight forwarding industry. He began his career as a clerk for a domestic freight forwarder, immersing himself in the fundamentals of the trade. Eager to expand his horizons, Tony joined a small forwarder in 1997, one that specialized in the Pacific Islands. This role ignited a passion for the Islands, leading Tony to foster strong, meaningful relationships with the local businesses and people there. Fast forward to 2012, and Tony took a bold step. Driven by a deep commitment to these communities, he founded Island Cargo Support. This forwarder, built on a foundation of heart and dedication, has played a crucial role in keeping the Islands connected to the rest of the world.
Jeffrey Vittorio
Ocean Export Manager
Growing up in San Pedro, CA, near the Port of Los Angeles, Jeff Vittorio’s fascination with freight forwarding began early. This childhood interest paved the way for his dedicated career in logistics. Jeff’s journey started over a decade ago, and he joined Island Cargo Support (ICS) in 2016. Now the branch manager in Los Angeles, he specializes in Ocean Operations, efficiently shipping goods to the Pacific Islands and Central America. In the workplace, Jeff’s positivity and enthusiasm drive him to exceed customer expectations. His commitment to service ensures the smooth operation of global trade. Outside of work, Jeff finds inspiration in his wife and two boys. Their support fuels his passion and perseverance, making Jeff a vital force at Island Cargo Support.
Cassandra Laban
Trade Lane Manager
Cassandra has been an invaluable asset to the company since joining in 2017. Her exceptional customer service skills have been instrumental in nurturing key accounts and developing new trade lanes. Cassandra’s dedication to providing top-notch service has significantly contributed to the company’s growth and success. Known for her proactive approach and ability to foster strong client relationships, she consistently exceeds expectations, ensuring client satisfaction and loyalty. Cassandra’s efforts have not only enhanced the company’s reputation but have also driven substantial business expansion.
Jose Pacheco
Exports / Imports Lead
Jose has been a key member of our team for eight years, evolving into one of our most trusted senior operators. Starting with little knowledge of logistics, his dedication and eagerness to learn have made him an expert in various areas, including Export and Import Air and Ocean, as well as handling Air Dangerous Goods.
Known for his strong work ethic and willingness to support colleagues, Jose’s versatility allows him to excel in multiple roles, enhancing our team’s capabilities. His passion for helping clients move their cargo smoothly from point A to Z, combined with his continuous drive for improvement, makes him an invaluable asset and a leader in our field.
Ziggy Vollrath
PPG General Manager
I began my career in cargo handling with Samoa Air in February 1994, where our company was chosen as the Ground Service Agent (GSA) for American International Airways, Inc., managing Kalitta Air’s Boeing 747 freighters. This marked a new era for American Samoa, ensuring reliable transportation for US Mail and various freight, from medical supplies to helicopters. I eventually became station manager before partnering with a Los Angeles-based forwarder, opening American Samoa’s first IATA freight forwarding office in 1997. I joined Island Cargo Support (ICS) in June 2017 as the general manager and local partner of the Pago Pago branch.
